Military Uniform Exchange
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Brigade Quartermasters, Ltd.

  1. How does Military Uniform Exchange work?
  2. I would like to post an ad. How do I start?
  3. Will my email address be added to different lists and used inappropriately for spam?
  4. I have created an account and been asked to enter a verification code. Why have I not received an Email with a verification code?
  5. Tips for placing your Ad.
  6. I have posted my ad. Why do I not see it listed?
  7. I have posted my ad under the wrong category by mistake. Can I change category?
  8. I have attached the wrong picture to my ad. Can I change it?
  9. Can I extend the duration of my listings before the expiration date or change my ad content?
  10. I have sold my item; can I remove my ad completely?
  11. My ad has expired and been taken offline. How can I resubmit it?
  12. What are credits and how do I purchase and use them?
  13. I do not see the appropriate category or subcategory to post my ad under. Can you create a new category?
  14. I forgot my password. How can I retrieve it?
  15. Can I change my Email address, password or name?
  16. Is Military Uniform Exchange involved in the sale process?
  17. What items can be listed for sale?
  18. What items can not be listed for sale?
  19. Do you have any tips for Sellers?
  20. Do you have any tips for Buyers?
  21. What are the costs to place an ad?
  22. My question is not listed. Can I contact you?

1. How does Military Uniform Exchange work? back

The purpose of the Military Uniform Exchange is to provide a worldwide site for US Military members to buy and sell (Exchange) secondhand service uniforms and military books. Think of Military Uniform Exchange as a worldwide electronic combination of your local base newspaper classified ads and your local thrift shop. The Military Uniform Exchange exists to serve US Military personnel.
Sellers must create a free account in order to list items for sale using our exchange system. The basic listing service for military uniforms and military books is always free. A fee will be charged to list collectible or historical uniforms. A seller can elect additional services (provides more exposure for the ad) for a fee. If additional services are purchased, a one-time only fee is charged for that specific service over the specified period of time. There are no additional fees charged, including final value fees, for the duration of that ad unless the seller elects additional services. There will never be any fees charged by Military Uniform Exchange for posting a free ad.
Sellers are not required to post personal contact information (email address or phone number) online in their ad. Each ad has a “Reply to Ad” button that allows buyers to directly contact sellers through the Military Uniform Exchange system ensuring seller privacy is protected.
Buyers do not have to create an account to browse ads, contact sellers or purchase an item. Buyers desiring email alerts (when a specific item is listed for sale) from Military Uniform Exchange may create a free account. The account will allow them to receive email alerts.
Buyers interested in purchasing an item can contact the seller using the “Reply to Ad” button. If a buyer notifies a seller that he is interested or agrees to buy an item listed, the buyer and seller deal directly with each other during the transaction.

2. I would like to post an ad. How do I start? back

To start posting ads, you will need to create an account. The email address you entered during registration will need to be verified. We will send you a verification code via email. You need to paste the verification code into the form or simply click the link from your email. Once your email address is verified, you may start posting ads. When you logon to the system, your name is displayed at the top center of the navigation bar.

3. Will my email address be added to different lists and used inappropriately for spam? back

Your email address will NOT be sold or passed to any lists. If you choose to participate in our list, you may occasionally receive emails concerning changes in our policies, upgrades or information concerning your account.

4. I have created an account and asked to enter verification code. But I have not received an Email with verification code. back

Please make sure you have entered a correct and valid email address. Logon to the board with the email address and password you originally registered with. Click register/update . If your email address is incorrect, make necessary changes and click "Update Account". The verification code will be resent to the new address you specified. Please note: The verification code is resent only if you changed an email address. If you specified the correct address but for some reason the email did not reach you, simply logon and click "resend verif. code" link on verification form.

5. Tips for placing your Ad. back

Title: Make your title short but descriptive. Try to avoid words like "must see", "wow". Buyers won't search for these words. Use common keywords related to the category and your item. A properly formatted title also improves page rank while search engines crawl our exchange system.

Images: Attach at least one image to your free classified. Ads with attached images usually attract more attention from buyers. Show off your item by attaching up to 3 images. If you have an online image, then provide a URL link to it during ad placement. Note: Online image would not have a thumbnail on an ad display page.

Hot List: Increase your ad visibility and stand out by placing your ad into "What's Hot" list. "Hot" ad is displayed on a special "coupon style" page with thumb preview. A special icon is placed next to the ad title in a category list view. In addition "hot" ad displayed separately on subcategory list page.

6. I have posted my ad, but I do not see it listed. back

This website is moderated. Every ad is approved before posting in public areas. Once your ad has been approved and posted, you will receive an additional email notification.

7. I have posted my ad under wrong category by mistake. Can I change category? back

Ads can be moved into a different category by the site administrator. Please let us know if your would like to move your ad.

8. I have attached a wrong picture to my ad. Can I change it? back

Yes, you can change the image. If you have not finished submitting the ad, click "remove" on the final ad submission form. If you have submitted the ad, Log on and open your ad in full view. Click the "Images" link within the "Status" area at the bottom. You will be directed to the image replacement/addition page.

9. Can I extend the duration of my listings before expiration or change my ad content? back

Duration of the ad cannot be changed once it was posted. You may change the content of your ad at any time by logging on and clicking the "edit" link.

10. I have sold my Item Can I remove my ad completely? back

Yes. You must be logged on to your account before changing or deleting your ads. Open your ad in full view. You can determine the status of your ad by looking at the Status bar at the bottom of the page. Links to edit, delete, disable, or change ad images are located next to the status indicator. You can delete your ad using the "Delete" link. You may also temporary disable your ad by clicking "Disable" link at full ad view page. The ad will be removed from the list, but remain in database. You can view your disabled ad by logging to the system and clicking "My Ads". You can enable a disabled ad by clicking "Enable".

11. My ad has expired and taken offline. How can I resubmit it? back

You may resubmit your ad after it has expired. Logon to the board, click "My Ads", find your expired ad in the list and click "Repost". If you have a sufficient amount of credits in your account, you will be presented with the credits purchase page. Use this page to buy enough credits for the ad submission.

12. What are credits and how do I purchase and use them? back

Credits are money equivalent units. Before placing your ad, you must have enough credits on your account to cover the cost of the ad and additional options you selected during the ad submission process. While on the ad submission page, your credit level is compared to the final ad price. If you do not have enough credits to post your ad, please purchase enough credits with Paypal. Paypal provides 100% safe and secure shopping. Pay with confidence using your Visa, Master Card, Discover or American Express. You must use the link on the submission page to purchase credits. The credits you have purchased will automatically be posted to your account. The most current credit level available to you is always displayed next to your logon name at the top left navigation bar.
If you do not see a credit level change after your purchase, please log off and back on.

13. I do not see the appropriate category or subcategory to post my ad under. back

If you cannot find an appropriate category to post your ad under, please let us know and we will create a new category if it does not contradict with our policies.

14. I forgot my password. How can I retrieve it? back

If you forgot your password, we will send you a temporary replacement password. Click "I forgot my password" at the logon page, enter the email, which you originally registered with us and click "Email My Password". Check your email for the temporary password we sent you. Once you logon to your account with a new password, be sure to change it for security purposes by clicking "Update Account" link at the top navigation bar.

15. Can I change my Email address, password or name? back

You may change your profile information at any time by clicking "UpdateAccount". However if you change your email address, we will need to verify it. The procedure is the same as when you first registered.

16. Is Military Uniform Exchange involved in the sale process? back

No. Military Uniform Exchange does not get involved in any part of the sale, including the transaction process and shipping. The arrangement for payment, shipping instructions etc. are made directly between the buyer and seller. The buyer pays the amount agreed upon, in the method agreed upon (Money Order, Paypal, etc.) directly to the seller. Military Uniform Exchange does not collect any fees or handle any funds as part of a transaction between a buyer and seller.

17. What items can be listed for sale? back

All items listed for sale should match, or closely match, the categories listed. Buyers or Sellers may request that additional categories be added if the category meets the spirit and intent of this website and provides a service to US Military personnel. Sellers will ensure that all US military uniforms and uniform items posted will be currently authorized for wear by the service (Army, Navy, USAF, USMC, USCG) and be fully functional (serviceable) unless otherwise noted. Historical or collectible field gear (WWII mess kit, cartridge belt, helmet etc.) may be listed or sold. Collectible or historical enemy uniforms and uniform items pre-2001 may be listed or sold. Examples of pre-2001 collectible enemy uniforms or uniform items include; WWII Japanese army uniform, WWII German army helmet, North Vietnamese officer’s belt). Sellers will list any and all defects of items for sale. Fraud will not be tolerated by the Military Uniform Exchange and be reported to the authorities. Failure to follow the above guidance will result in being banned from using this website.

18. What items can not be listed for sale? back

With the exception of ceremonial weapons (swords for example) no weapons of any type including guns, pistols, rifles, historical weapons, captured weapons and knives, will be listed or sold on the Military Uniform Exchange. Pornography, of any type, will not be listed or sold. Field Gear (782, Deuce gear, TA-50) that is currently issued by the services will not be listed or sold. Captured enemy uniforms and uniform items from 2001-present will not be listed or sold under any circumstances. No enemy uniforms or uniform items from OEF or OIF will be listed or sold. All stolen items are prohibited from this website. Anyone attempting to sell stolen goods, stolen uniforms, stolen uniform items, stolen books etc. will be reported to the authorities. Items that fail to meet the spirit and intent of this website or those items that provide no service to US Military personnel will not be listed or sold. Fraud or misrepresentation of any type will not be tolerated by the Military Uniform Exchange and be reported to the authorities. Military Uniform Exchange reserves the right to remove any ad, for any reason, at any time. Failure to follow the above guidance will result having your ad removed and/or being banned from using this website. Please contact us if you have questions about listing an item.

19. Do you have any tips for Sellers? back

Don’t put your home phone # or email address in your ad. Provide as much detail as possible. Size, age of item(s), cost, payment instructions etc. Tell why you are selling the item (retirement etc.) List any and all defects. You are providing items that will help someone who in turn is helping you. Make the transaction as professional and pleasant as possible. Use pictures when possible. With the exception of Collectible Uniforms and military books, the vast majority of buyers will be active duty, reserve or guard personnel. Ask them to use a military email address, mailing address or APO/FPO mailing address. Ask for a secure form of payment. (Money Order or Paypal). We do not recommend accepting personal checks, bank checks or certified checks under any circumstances. We do not recommend shipping your item before you have received and confirmed payment. Report all fraud to your local authorities. Although the Military Uniform Exchange will not be held responsible problems resulting from a sale, please inform us of any problems so that we may post the information and make other sellers aware.

20. Do you have any tips for Buyers? back

Use the “Reply to Ad” button to ask additional questions you have about an item. Why is the item being sold? How old is the item? Is the item serviceable? Will the seller offer your money back if you are not satisfied? Are there any defects? Can you provide additional details and pictures? Will the seller provide you additional pictures? Is shipping an additional cost? If so, how much? Report all fraud to your local authorities. Although the Military Uniform Exchange will not be held responsible problems resulting from a sale, please inform us of any problems so that we may post the information and make other buyers aware.

21. What are the costs to place an ad? back

All fees collected help us maintain and improve this website. The basic ad for the Service Uniform Categories and Military History Books is free. We appreciate your consideration in adding additional services as it allows us to provide a better product for you and all U.S. Military personnel. Additionally, your decision to sell your BDUs, Woodland Utilities and other out of service uniforms in our Vintage Uniform Category site helps us keep our basic service free in the Service Uniform Categories. This benefits everyone. A percentage of any profit will be donated to the Military Charities listed on the Uniform Resource Page. There is no final value or percentage of sale fee.

Military Uniform Exchange fees are:

Service Uniform Categories (Army, Navy, Air Force, Marine Corps, Coast Guard), BDUs/Woodland Utilities and Military History Books:

Basic Ad + one picture (Sixty Days) = FREE

Basic Ad + two pictures (Sixty Days) = $.75

Basic Ad + three pictures (Sixty Days) = $1.50

Basic Ad + four pictures (Sixty Days) = $3.00

Basic Ad + five pictures (Sixty Days) = $4.00

What’s Hot List (additional website exposure) (Sixty Days) = $2.00

120 Day Listing = $1.50

Examples: (1) Someone selling a Class A Uniform might choose a basic ad plus one picture (free) and the 120 day listing ($1.50). The Class A uniform ad would cost a total of $1.50 for 120 days. (2) Someone selling a Sword might choose a basic ad plus 3 pictures ($1.50) and the “Hot List” ($2.00) in order to get additional exposure on Military Uniform Exchange. The Sword ad would cost a total of $3.50 for 60 days.

Vintage Uniforms Category (See FAQs 16 & 17):

Basic Ad + one picture (Sixty Days) = $2.50

All other fees are the same as above.

22. My question is not listed. Can I contact you? back

Please use the online form to send us your inquiry.




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